Help Topics - International
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Shipping
You can shop online and deliver to select areas within Canada by visiting pbteen.ca.
Our websites and stores globally have curated furniture collections tailored to each region which are available for purchase.
A specific delivery estimate will be quoted during checkout on the local region's website, including shipping methods available for the items in your shopping cart.
Shipping is calculated using several factors, including the number of items you are purchasing, the weight of the items, and the destination you are shipping to.
Ordering
If applicable, you will be able to view the duty and other taxes we are required to collect within the global website checkout.
Yes, you can purchase gift cards from our Canada website. Please Click Here.
Tracking
Orders placed through our global websites may be tracked using their Order Tracking options. Please visit the global website for more information.
Orders placed through our global websites may or may not be eligible for return. Please visit the global website for more information.
Alternatively, you can contact us:
Pottery Barn Teen International Customer Service
+800.1500.1111
international@pbteen.com